Support
We're here to help.
If you have questions, run into an issue, or need assistance with anything in almost, reach out anytime.
01
Contact
Email: support@getalmost.com
We typically respond within 24–48 hours.
02
Account Support
- Trouble logging in
- Updating your profile
- Deleting your account
03
Connections & Messaging
- Issues sending or receiving connection requests
- Questions about how matching works
- Messaging not unlocking after a connection
04
Safety & Reporting
- Report a user
- Block a user
- Concerns about behavior or interactions
05
Technical Issues
- App not loading properly
- Bugs or unexpected behavior
- Performance issues
06
How almost Works
almost helps you connect with people you're about to cross paths with while traveling.
- Add your trip (airport + dates)
- See who overlaps
- Request to connect
- Chat after mutual acceptance
That's it.
07
A Note on Support
We're building almost with intention and care.
If something feels off, confusing, or incomplete — we want to hear about it.
Your feedback directly shapes how almost evolves.
08
Response Expectations
- Most responses: within 24–48 hours
- Urgent issues: prioritized when possible